• Provide all important information to the citizens about the services being delivered by Nabadiganta and its concerned departments.

• Generate public awareness regarding the rights and responsibilities of the citizens with regard to the functions discharged and the time frame in which public grievances will be attended to by various functionaries of the authority.

• Solicit the cooperation of the citizens in maintenance of a clean, green and healthy township in the spirit of mutual help, partnership and togetherness.

Nabadiganta Industrial Township Authority is also taking care for betterment of the services like repairing & construction of roads, kerb channels, foot paths and other street decorative furniture, Traffic management, Parking facilities, Road signage, Establishment of food courts, shopping malls, bus terminus, passenger shelters, STD/PCO booth etc.

• Follow the regulations and rules regarding building regulations.

• Be cooperative with the officials during their visits.

• Ensure that license for new trade and renewal for the old one are obtained in time.

• To co-operate with the authority in new assessment of tax.

• File Self Assessment Returns in time.

• Promptly furnish information when required by the authority.

• Report your property details to the authority.

• Clear long pending arrears without any delay.

• Don’t encroach on the government and the public property.

• Arrange for keeping garbage in a plastic/ paper bag of proper size & handover the same to our collecting personnel.

• Keep the surroundings of your building clean.

• Report non-lifting of the garbage to the concerned officer of the authority.

• Don’t encroach open spaces.

• Avoid misuse of park and plantation areas.

• Report uprooting and selling of trees and saplings from parks/ avenue.

• Do not cut roads without permission of the authority.