Citizen's Charter

Citizen's Charter

Nabadiganta has adopted the principle of "SMART" Civic Administration that is Simple, Moral, Accountable, Responsive and Transparent.

Nabadiganta Industrial Township Authority proposes to release citizens' charter to achieve the twin objectives of streamlining public services and informing the citizens regarding their rights and responsibilities. Apart from making wide publicity of the proposed citizens’ charter a website of this authority has also been launched highlighting all issue along with provisions for filing objections and suggestions.

  • Provide all important information to the citizens about the services being delivered by Nabadiganta and its concerned departments.

  • Generate public awareness regarding the rights and responsibilities of the citizens with regard to the functions discharged and the time frame in which public grievances will be attended to by various functionaries of the authority.

  • Solicit the cooperation of the citizens in maintenance of a clean, green and healthy township in the spirit of mutual help, partnership and togetherness.

Name of The Services Time Frame Contact Person
Sanction of building plan Completion Certificate 60 Days Subhash Bose OSD( Technical )
Phone No: 2334-0703 Extn. No: 20
Door to Door Garbage Collection Daily Ratin Kar OSD( Technical II)
Phone No: 2334-0703 Extn. No: 29
Electronic Surveillance System Round The Clock
Road sweeping Daily
Street Lighting Dark Hours
Assessment of property tax 30 Days Nitai Roy
Phone No: 2334-0703 Extn. No: 29
Issuance of Certificate of Enlistment 10 Days Samir Kr. Bhattacharya
Arpita Chaterjee
Ph.No: 2334-0703, Extn: 25
Permission Of OFC laying and Road Cutting 7 Days Anwar-ul-Haque

Nabadiganta Industrial Township Authority is also taking care for betterment of the services like repairing & construction of roads, kerb channels, foot paths and other street decorative furniture, Traffic management, Parking facilities, Road signage, Establishment of food courts, shopping malls, bus terminus, passenger shelters, STD/PCO booth etc.